KYC Policy
What is KYC?
KYC (Know Your Customer) is a mandatory verification process required by UK gambling regulations. It helps us prevent fraud, money laundering, and underage gambling while protecting your account security.
Why We Need Verification
- Comply with UK Gambling Commission regulations
- Prevent underage gambling
- Combat fraud and money laundering
- Protect your account from unauthorized access
- Ensure responsible gaming practices
Required Documents
Proof of Identity
One of the following:
- • Passport
- • Driving License
- • National ID Card
Proof of Address
Issued within 3 months:
- • Utility Bill
- • Bank Statement
- • Council Tax Bill
Selfie Verification
For enhanced security:
- • Selfie with ID
- • Clear face visible
- • ID readable
Verification Process
Upload Documents
Go to Profile → KYC Verification and upload your documents. Ensure they are clear and all details are visible.
Verification Review
Our team will review your documents. This usually takes 1-2 business days.
Account Verified
Once approved, your account will be fully verified and you can withdraw your winnings.
Document Requirements
Documents must be in color
All four corners must be visible
Text must be clear and readable
Documents must not be expired
No screenshots or edited images
When Verification is Required
- Before your first withdrawal
- If you deposit more than £2,000 in a 24-hour period
- If there are concerns about account security
- Periodically, as required by regulations
- If you change your personal details
Data Protection
All documents are encrypted and securely stored in compliance with UK GDPR. We only use your information for verification purposes and will never share it with third parties except where required by law. For more information, see our Privacy Policy.
Need Help?
If you have questions about the verification process or need assistance uploading documents, our support team is here to help.
Contact Support